Because Vision’s networking and processing technologies
adapt to the client’s existing infrastructure, minimal
changes are required by the client to implement the outsourcing
process. Our workflow and knowledge management technologies
cater to our clients’ high-volume transaction processing
needs.
Medical Claims Processing – The Vision
Way
Vision’s entire processing cycle illustrated below is
managed using our proprietary workflow management software
Vision Information Management
System (VIMS) and Vision
Client Information System (VCIS), our knowledge repository
for claims processing. The application provides our clients
the tools and resources to monitor and track the status of
work on a real-time basis, and collaborate effectively using
the standardized templates and protocols. Apart from VIMS,
e-mail, fax, and voice are the means of communication with
clients.
Confidentiality and sanctity of client and patient data is
maintained throughout the billing cycle. All data received
from the client is systematically backed up, as is the internal
data and communication, ensuring the safety of information.
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