Because you want to be in control of your information, Vision
has designed collaborative, transparent technology that puts
our processing centers in India as near as your phone, fax,
or email. You can monitor and manage the work we do 24/7.
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Our Workflow
Management System, Vision Information Management System,
manages the flow of work in our offices in India and provides
real-time reports and form-based collaborative tools. You'll
get a cross-dimensional view of information on work that is
pending or completed and on productivity.
Errors are reduced and the
clean claims processing rate increased with our Knowledge
Management tool, the Vision Client Information System,
which gathers the particulars of each of your claims, then
stores, catalogues, and creates an easy-access data base that
keeps our agents up-to-date on regulations and requirements.
Collaboration is the key to co-sourcing between client and
the processor performing the work. To bridge the miles between
the U.S. and India, Vision has designed its newest tool, Virtual-i,
a Web-based real-time monitoring application, which puts U.S.
clients in control of the entire process taking place off
shore.
Our state-of-the-art Technology
Infrastructure requires no technology change for Vision's
clients and guarantees a seamless transfer of data between
the U.S. and our processing center in Chennai, India.
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