Vision’s business process services are aimed at reducing costs and raising revenues for U.S.-based healthcare service providers by delivering high-quality, efficient, and cost-effective services that utilize our modern processing centers in Chennai, India.

We offer a wide range of services to various healthcare companies:

Business Process Management Services
 

End-to-end claims processing, claims adjudication, accounts receivables management, and revenue cycle management.

Consulting Services
  Analysis of your healthcare financial and administrative processes, redesign and improvement of the processes, and clarification of the cost and benefits of co-sourcing

Business Process Management Services



Your Problems:

  • Legacy, ineffectual business processes
  • High administrative and processing costs
  • High staff turnover
  • Unavailability of trained staff
  • High training costs to meet compliance standards
  • Cash flow variations due to errors, long turnaround times, quality
  • Time restraints for business development and management functions

The Vision Solution: Let us take care of your business processing needs quickly, efficiently, and with a guarantee of quality.

To see how we can boost your bottom line, click your company type below:

Your Organization Type
Our Business Process Management Services



Medical Billing Company

Hospitals

End-to-end billing and claims processing services and revenue cycle services including:

Patient registration
Patient coverage,
Eligibility verification including Medicaid
Coding
Charge and Demographics entry
Payment posting and reconciliation
Denial / Rejections analysis
Payer A/R Follow-up
Patient collections, correspondence Credentialing
Finance and Accounting Services

Payors including: Health plans, PPOs,HMOs and TPAs (Third Party Administrators)

Claims Entry / Vertexing
Claims Adjudication
Eligibility, adds and changes
Membership services
Provider credentialing
Provider adds, changes
Member, provider and agent customer care services
Finance and Accounting
Third-party processors including A/R and collection companies, BPO and BSPs Collections
Payer Follow-up
Re-billing services
Payment posting
Eligibility verification

Consulting Services

Your issues:
  • High process and transaction costs
  • Inefficient processes
  • Mis-understanding of the cost and benefits of co-sourcing

The Vision Solution:

We have experienced management and process consultants that have served various Fortune 500 and healthcare organizations to help you understand and solve business and process issues.

Services: Consultation Services are determined by client need.

The spectrum of offerings include:


Metrics (performance and cost) for specific areas such as claims processing, claims adjudication, billing, revenue cycle managment etc.
Process Redesign
Best practices for organizing the workflow for specific service
Productivity improvements
Business plan development for new services
Cost/benefit analysis for offshore outsourcing
Operational plan development for new services

Data Discovery:
Vision interviews the CEO, COO, senior managers, team leaders and other employees to gather operational and financial information.

Process Mapping/Research:
All key business processes, such as customer service, charge entry, payment posting, etc., are mapped. Vision researches industry sources and best practices to capture the relevant metrics and information.

Process Analysis:
Making relevant assumptions, revenue and cost analysis is performed for each of the business processes. Operational analysis shows employee-level and service-level productivity compared to best practice metrics.

Presentation of Analysis:
Analysis is presented in a management-level report to validate the assumptions and information collected.

Recommendations:
A variety of strategies to improve the business processes is recommended and an implementation plan created.

Management Presentation:
An executive-level report is presented to senior management.




   
 
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