Excerpts:

"Imagine a seesaw in a child's playground. You know what happens if the child at one end is much heavier than the child at the other end - the lightest one ends up in the air, tilted far forward, hanging on to the handlebar so as not to fall off. At the same time, the heavier child would like to be up in the air, squealing with delight but, instead, is stuck at ground level.

The same predicament happens when a company's management team decides it wants to grow the business. The time and effort involved in continually having to find new, high-caliber people to hire and train, while focusing on not shrinking the quality of service, is a heavy demand for a growing business. It's a balance that's difficult and costly to achieve, and it keeps some companies grounded."

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